1. All Sales Are Final for Custom Items
Custom-made items (names, numbers, custom colors, personalized designs) cannot be returned or refunded unless the item arrives damaged or incorrect.
2. Standard Items
Standard (non-custom) products may be eligible for:
Exchange
Store credit
Returns are not accepted for:
Worn items
Washed items
Items damaged by the customer
Sizes chosen incorrectly
3. Damaged or Incorrect Orders
If you receive a damaged or incorrect product:
Notify us within 48 hours of delivery
Send photos of the issue
We will replace the item or offer store credit
4. Cancellations
Orders can be canceled within 2 hours of purchase.
After processing begins, cancellations are not guaranteed.
5. Refund Method
Approved refunds will be issued as:
Store credit
or
Refund to original payment method (when applicable)